Service & Maintain Humanoid Robots (UK)
Service My Robot™
Uptime first. Preventive maintenance, spares, remote diagnostics, and on-site response—aligned to PUWER and your production schedule.
What's included in every service plan
Operator training records, inspection schedule, and documented responsibilities.
OEM checklists, lubrication, calibrations, consumables, firmware/OS updates.
Telemetry alerts, log review, and guided resets where supported.
RMA handling, parts sourcing, and warranty facilitation.
Monthly health report (uptime, incidents, MTBF/MTTR, software versions).
Typical monthly examples
(illustrative, exc VAT)
Bronze from
£300 pm
Per robot.
Preventive Care:Ideal for pilots and low-duty cycles.
Planned maintenance, health checks, firmware updates, and priority email support.
Silver from
£500 pm
Per robot
Uptime SLA: Best for production lines with predictable hours.
Everything in Bronze plus defined response times, remote diagnostics, and parts allowance.
Gold from
£700 pm
Per robot.
Mission-Critical: Designed for 24/7 or high-impact tasks.
All Silver plus extended hours, on-site rapid response, swap/standby strategy, and quarterly optimisation reviews
Pricing varies by Manufacturer, duty cycle, hours of cover, parts allowance, and geography. Multi-robot discounts available.
Pricing depends on model, hours, parts, and cosmetic scope. We’ll confirm after inspection.
OEM-provided support
We support the full range of leading makes and models
We work directly with leading humanoid OEMs and integrators to source parts fast, follow approved procedures, and maintain warranty validity.
Ready to maximise uptime?
Get a tailored service plan with SLAs that match your operation—and start with a no-obligation baseline review.
FAQs
Can you service robots you didn’t supply?
Subject to documentation and parts access. We’ll confirm during the baseline review.
FAQs
Do you offer 24/7 coverage?
For Gold tiers in supported postcodes; we’ll confirm response times at scoping. Dependant on OEM support.
FAQs
How do you handle incidents?
A single ticket route: remote triage → parts/spares decision → on-site intervention → SAT (if required) → root-cause note in your monthly report.
FAQs
Will service affect our warranty?
We follow OEM procedures and record all work to maintain warranty compliance.
FAQs
Do you support software and AI updates?
We will support with version control, rollback plans, and ensure change logs are included in scheduled maintenance.
Business only. Service levels subject to site assessment, OEM support, and geography. Response times and MTTR are targets, not guarantees, unless specified in your contract. Pricing is indicative and excludes VAT. PUWER/SAT documentation required for compliant commissioning and post-repair returns.
Ready to deploy humanoid robots in your business?
